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Job Title:                    National Sales Manager


Department:              eir SME


Reporting to:             Client Service Manager



The Purpose of the Role:


Reporting to the CSM, this role will involve:


Managing a nationwide team of Business Development Managers and Regional Sales Managers within the SME channel for eir. The NSM will also be responsible for the Outbound sales team performance based in eir HSQ  



  • Manage day-to-day performance of the national field and Outbound sales team
  • To provide leadership and direction for all of the team to exceed objectives
  • Overall responsibility for the performance of assigned territory areas
  • Required to analyse, plan and organise sales activities locally and nationally
  • Manage as necessary performance management process
  • Ensure the channel has forecasted headcount v client targets 
  • Plan induction plan for 6 months in advance  
  • Prioritisation and forward planning of sales activities
  • Achieve agreed targets for product sales volumes




  • Achieve agreed objectives across all Key Performance Indicators
  • Coach and develop the team
  • Ensure product trends are monitored and communicated to team
  • Establish and Control field standards- manage sales best practice, resolve customer issues and escalate appropriately
  • Build a cohesive and motivated team establishing clear communication channels
  • Ensure Personal Development Plans are created and updated for the team
  • Ensure regular accompaniments and 121 meetings are carried out with all direct reports
  • Recognise and reward excellent team performance
  • Ensure management are informed and updated regarding all key activities
  • To undertake any other duties and responsibilities as instructed by the line manager
  • To collate and present daily, weekly and monthly reports on sales activities
  • Ensure compliance is being adhered to, across the field, at both field and management levels
  • Co-ordinate and carry out regular workshops and training
  • Manage and report on asset management and staff churn
  • To take a proactive lead role in delivering defined objectives in the following areas; training, development, systems, procedures, safety, products, teamwork, motivation, recruitment, develop and manage Regional Sales Managers 


  • Knowledge of managing a high performing Field Sales team
  • Planning and Organisation Skills to successfully manage a national sales team
  • Administration focus to ensure high levels of quality and attention to detail
  • Must have experience in setting and achieving targets
  • Negotiation & Selling Experience to lead team by example
  • Communication skills with colleagues, management and client
  • Motivational Skills to maintain high performing sales environment
  • Coaching Skills to support each individuals requirements
  • Initiative / Energy to inspire colleagues and customers
  • Task  / Result Orientation to meet all targets and KPI’s
  • Flexibility / Adaptability / Tenacity to succeed in a fast changing industry
  • IT Literacy to become super user of client and company systems/process


Qualifications (only if applicable):


  • Full Clean Driving Licence



Key Competencies:





 Information Technology

 Attention to Detail



 General Management

 Results Orientated

 Communication & Interpersonal


 Problem Solving & Decision Making

 Live the Values

 Planning & Organising

 Creativity & Innovation

 Effective Selling

 Persuading & Influencing