• Customer Account Manager - Irish Food Sector

    Posted Date 2 months ago(14/03/2018 14:39)
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  • Overview

    CPM are looking to appoint an individual to work as a Customer Account Manager within the prepared consumer foods sector on a contract basis for 12 months.


    The successful person will be expected to enable prepared consumer food companies to deliver growth.  The role would require the individual to have an understanding of the ambition and capabilities of the prepared consumer foods clients they would be working with to develop and deliver a tailored business plan.


    The Customer Account Manager will be expected to deliver growth for the prepared consumer food companies by co-ordinating external organisations, individuals, retailers, consultants and service providers.



    • To work intensively with clients to develop and implement their strategic marketing strategy.
    • To develop bespoke annual client plans
    • To ensure a deep understanding of clients’ ambitions and capabilities and to assist with the delivery of business development & lead generation opportunities for client companies
    • To advise and recruit clients for participation in the most relevant services.
    • To proactively liaise and co-ordinate client activity with internal teams  (replace line above with this one)
    • To develop relevant services and programmes that assist growth in companies
    • To manage the successful delivery of cross sectoral prepared consumer foods development projects and grants
    • To engage and manage in market learning through market and trade missions
    • To work with insights, markets and channel experts to drive an insights driven approach to business development
    • To identify relevant trade shows for clients and act as sponsor for these events
    • To operate as a team player and positively contribute to the development of the business
    • To continuously review of the service and support suite for prepared consumer food companies in line with their strategy.


    • The role requires a self-motivated individual who possesses a passion for the success of the Irish food industry.
    • They need to demonstrate a track record in drive and ability to deliver results.
    • A strong commercial acumen and experience in developing & implementing successful commercial plans is also essential
    • Strong interpersonal skills and developing both internal and external good working relationships with different stakeholders with very different goals and objectives is of great importance.
    • It is expected the applicant would have between 3-5 years minimum in key account customer support or management experience.
    • It is important the applicant has an understanding of the opportunities and the challenges facing the Irish food industry.
    • Experience in international markets is beneficial although not essential


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