• Eir Outbound Sales Agent

    Posted Date 2 weeks ago(03/07/2018 07:05)
    # of Openings
    Job Locations
  • Overview

    Eir Outbound Sales Agent


    • €22.500 salary
    • Rising to €25,000 after 3 months providing achieving target
    • 30% Performance Related Bonus (Uncapped)
    • €300 paid monthly for KPI performance (activity, quality)


    Reporting to the NSM, this role will involve:


    The delivery of sales targets through acquisition of new customers for eir SMB, particularly in the following areas.


    • To achieve required sale targets
    • Ensure that all sales quality targets are achieved
    • To convert “leads” supplied by the client to exceed defined sales targets within the agreed SLA
    • Convert sales using various channels – Primarily Phone
    • Complete regular reports for all Sales applications + Pipeline
    • To engage with other areas of the Business to ensure sales are completed.
    • Ensure that any communication with customers is dealt in a professional manner
    • Analysing feedback from our customers and report into your line manager
    • To ensure that all process manuals are updated regularly.
    • Ability to problem solve and generates new ideas and ways of working.
    • Proactively under take all tasks and have the ability to think on your feet.
    • To undertake any other duties and responsibilities as instructed by your line manager.
    • Deal with customers queries and complaints within the company SLA




    • To represent the client in a consistently professional manner;
    • To understand the customers’ industry and requirements;
    • Daily CRM access to ensure all information is updated regularly;
    • Organise paperwork and reports
    • Sell a solution that delivers value to both the customer and to the client;
    • To generate new ideas and ways of working;
    • To consistently strive to reach highest standards of performance for customers;
    • To ensure at all times that you operate in an effective and efficient manner to complete all tasks;
    • To undertake any other duties and responsibilities as instructed by your line manager.
    • Demonstrate understanding of the clients portfolio and competitive market


    • Experience within the Telecoms market desirable.
    • 1-2 Years Sales Experience
    • Very strong focus on results and achieving set targets daily, weekly and monthly.
    • Positive attitude interacting with customer, colleagues and client.
    • Excellent communication and interpersonal skills
    • Teamwork orientated individual able to share best practice and add to positive team dynamic.
    • Works on own initiative and is continually looking at ways to improve sales performance.
    • Strong analysis and judgement skills to prioritise opportunities.
    • Self-motivation and drive to deliver consistent results.
    • Must have basic PC Skills. Microsoft Excel and email etiquette experience is essential.
    • Experience with a CRM tool is desired. com experience is preferred
    • Demonstrate a belief in the importance of the customer and a willingness to meet and exceed customer expectations


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